Frequently Asked Questions
What is a credit?▼
1 credit = 1 document generation. Most documents cost 10-15 credits depending on complexity and length. Unused credits roll over to the next month.
Can I cancel anytime?▼
Yes! Cancel anytime — no contracts, no hidden fees. Your credits remain available until the end of your billing period.
What document types do you support?▼
Currently: Thailand BOI Investment Proposals, Brazil ABNT Academic Papers, Thailand TCI Journal Submissions, and Global format documents. More coming soon!
Do you offer refunds?▼
Yes — if you're not satisfied with the generated document quality, contact us within 7 days for a full refund of unused credits.